Membership Renewal Questions and Answers

A1. Members are not able to make changes to their CPE submissions once they have completed the annual renewal. Members are also not able to make changes to any previous year’s submissions. The online system is set to prevent changes.  The requirement that full and part time members submit a minimum of 40 hours of CPE annually is how SASW ensures a standard of practice to fulfill our mandate to protect the public.   

A2. Members are able to edit their CPE submissions for the current year up until they complete the annual renewal. To edit a CPE submission, log into the online system with your username and password to get to your Member home page. Once on your Member page look for the section “Continuing Education” on the left-hand side of the page.  Now locate the link “View/Edit Your Learning Profile” and click on. Your CPE activities should now be showing.  To edit an entry, click on the blue pencil icon located to the left of the CPE entry before your name. A new screen will open up.  Scroll to the bottom of the page and click on “Next”.  A new screen will open up where you can now make changes. Once you have entered the changes scroll to the bottom of the page and click on “Next”. A new screen will open up showing the changes you made.  Scroll to the bottom of the page and click on “Save” to complete the change process.

A3. Members are able to delete their CPE submissions for the current year up until they complete the annual renewal. To delete a CPE submission, log into the online system with your username and password to get to your Member home page.  Once on your Member page look for the section “Continuing Education” on the left-hand side of the page.  Now locate the link “View/Edit Your Learning Profile” and click on.  Your CPE activities should now be showing.  To delete an entry, click on the red X located to the left of the CPE entry before your name.  A pop-up box will appear asking “Are you sure you would like to delete the selected relation to Continuing Professional Education?  Click on “Okay”.  A pop-up box will appear indicating the “Records have been deleted”.  

A4. If in 2023 you were non-practicing, a new member or a member that completed a reactivation application, you are EXEMPT from reporting continuing education for 2024 renewal year. Therefore, you will not get the Continuing Education Link. If you complete the 2024 renewal as full or part time practicing, once you complete the 2024 renewal you will get the CPE section on your home page and can begin to enter hours for your 2025 renewal. 

A5. You will need to call the office at 306-545-1922.

A6. Using your username and password log into the online system. Once you are logged in you will see your member home page. On the left-hand side of the screen locate the section “Menu”. Locate “View/Edit My Profile” and click on to bring up your profile information. Locate the “Edit Profile” button located at the top portion of the page and click on. You can now enter new information. Scroll to the bottom of the next 2 pages and click on “next”.  Scroll to the bottom of the last page and click on “save”.  

A7. Using your username and password log into the online system. Once you are logged in you will see your member home page.  On the right-hand side of the page locate the section “Online Forms” and click on “Name Change Form”. You will need to complete the online form and upload a proof of name change document which is either a certificate of name change through the Name Change Act (or other relevant previous legislation) or a marriage certificate. Once the form is completed and the document uploaded, you need to click on “Save” at the bottom of the page. Once this is completed an auto e-mail is generated to the SASW registration e-mail to do the actual name change in the online system and your hard copy file. 

A8. Using your username and password log into the online system. Once you are logged in you will see your member home page. On the left-hand side of the screen locate the section “Menu”.  Locate “View/Edit My Profile” and click on to bring up your profile information. Locate the “Edit Profile” button located at the top portion of the page and click on. You can now enter new information. Scroll to the bottom of the next 2 pages and click on “next”.  Scroll to the bottom of the last page and click on “save” to complete the change.  

A9. Using your username and password log into the online system. Once you are logged in you will see your member home page.  On the left-hand side of the screen locate the section “Menu”.  Locate “View/Edit My Profile” and click on to bring up your profile information. Locate the “Edit Profile” button located at the top portion of the page and click on. You can now enter new information. 

Locate the field “Do you Engage in Private Practice?” and click on “Yes”.  Fill in the fields specific to your practice (i.e.: business contact information/areas of practice).  Locate the field “Please post my information?” and click on “Yes”. Keep scrolling to the bottom of each page and click “next” until you locate the “save” button and click on. 

You can now go to the main SASW web page to check your information is there. On the main SASW web page locate the tab “Public Information” and click on.  Locate the tab “Find a Private Practitioner” and click on.  Enter one of the search criteria (i.e., registration number, first name or last name) and click on the “Search” button. Your information should appear.  If your information does not appear you did not save the information so you will need to repeat the process.  If after repeating the process your information still does not appear, call the SASW office at 306-545-1922.

A10. No. SASW does not endorse any member’s private practice.  It is the member’s responsibility to ensure they are meeting any business and liability requirements. SASW recommends and strongly encourages all members especially those in private practice to have liability insurance. 

A11. The Canadian Association of Social Workers (CASW) has negotiated insurance coverage on behalf of all member jurisdictions through BMS Insurance.  To obtain coverage go to http://www.casw.bmsgroup.com/.   

A12. You will need to contact the Registrar at 306-545-6878 or send an e-mail to registrar@sasw.ca. The e-mail should include the dates of when you went on maternity leave, when you are returning to work and the number of hours of CPE you did complete. 

A13. Depending on when your maternity leave will begin you may be eligible for the non-practicing membership. With the non-practicing membership, you are not issued a license to practice so if you are on maternity leave as of January 1 of the renewal year you may renew as non-practicing. If you will be practicing at any time during the renewal year you likely need to register as practicing. You should call the Registrar at 306-545-6878 to discuss your specific circumstances.

A14. Depending on when you will be returning to work it may be an option to renew as non-practicing.  For Members who complete the annual renewal as non-practicing you will not be issued a license.  To change your status from non-practicing to practicing during the year (i.e., returning to work), you will need to complete the “Member Status Change” form located on your home page in the online system. In addition to completing the form you will need to make an additional payment for practicing status as follows:       

January 1 to July 1	Full time	$308.00
	Part time	$173.00
July 2 to December 31	Full time	$148.00
	Part time	$67.00

Once the payment is made your license will be issued and posted to your home page in the online system with the date your status change was approved by the Registrar.

If you begin the renewal year as non-practicing and change your status at some time in the renewal year you will still be exempt from reporting CPE hours for the next renewal year.

A15. See the answer to Q14.

A16. On the main web page of SASW locate the “Member Login” link at the top right-hand corner of the page and click on. Enter your username or e-mail and then locate the link “Forgot Your Password?  Click Here to Reset it.  Old passwords are no longer being sent to your email for privacy and security reasons. The online system will send instructions to your e-mail on how to “reset your password”. If you do not receive an email right away, check your spam.    Login to   https://sasw.ca/login.html after you reset your new password.

A17. You should use your personal e-mail. If you are on a leave or move to another employer you will no longer have access to that e-mail account. It is important that we have the e-mail that you consistently have access to as SASW communicates important information to its members via e-mail.  The e-mail address is also important if you forget your password to the online system. The system automatically sends instructions to your e-mail on how to “reset your password”.   

A18.You will need to send an e-mail request to SASW at registration@sasw.ca.

A19. Full time and part time renewing members are required to report and submit 40 hours of Continuing Professional Education activities prior to completing the renewal.  You will not get the renewal link until the 40 hours are entered. You must report hours in 2 or the 3 CPE categories. 

A20. Did you enter hours in 2 of the three categories? If you did not you will need to go back and enter at least 1 hour in another category. If you did enter hours in two categories, you need to make sure your entries were saved. When entering CPE activities, it is important to scroll through each new page in the process until you get to a page that has a “Save” button at the bottom.  If you do not get to the page with the save button your entries will not be counted.  Please refer to the guidance document posted on our website on entering CPE hours at https://www.sasw.ca/document/7014/Entering-CPE-Instructions-for-Members.pdf. If you completed the process correctly and are still not getting the renewal link, send an e-mail to the office at registration@sasw.ca or call 306-545-1922 or toll free at 1-877-517-7279. 

A21. To enter CPE activities/hours, log into the online system with your username and password to get to your Member home page. Please refer to the CPE instruction document available on our website under the Members tab at https://www.sasw.ca/document/7014/Entering-CPE-Instructions-for-Members.pdf.

A22. Some CPE activities can be entered as multiple activities into one entry in the online system.  For example, if you did 20 hours of self-directed learning reading books or articles you can list them all in one entry.  You will need to provide sufficient detail on the sources read in order for the Registrar to verify in the event you are selected for audit. In this scenario you may enter the date field as a time period “from”/”to” (i.e., April 1, 2022, to September 30, 2022). 

Another example would be viewing recorded webinars or participating in live webinars through CASW.  You can enter multiple activities as one entry.  You will need to include the specific topic and date of the webinar. Again, you can enter the date field as a time period. You need to ensure you enter sufficient detail in the event that your submissions are selected for audit by the Registrar. 

A23. If you have used a debit/credit card versus a credit card, your debit/credit card may not be recognized by our payment provider. Only certain debit/credit cards are accepted. If you are using an employer or someone else’s credit card, double check that you are entering the name on the card exactly as it is on the card, including any middle initial. You will need to change the address and any other card owner’s information, as the system automatically populates the members information. 

If your payment fails, try again later in the day or the next day. Do not attempt multiple times.

If you are still having problems, contact the office at 306-545-1922 or toll free at 1-877-517-7279.  

A24. You will need to contact the Registrar at 306-545-6878 or send an e-mail to registrar@sasw.ca. The e-mail should include the dates of when you went on sick leave and when you are returning to work and the number of hours of CPE you did complete. 

A25. To access your licence for the current year, you will need to log into the online system using your username and password. Your licence for the current year will be available on your member home page. After you complete the annual renewal, you will also see your license for the renewal year.  After January 1 of the year, you will only see a current year license.

A26. Generally, members completing the renewal as part-time or full-time practicing will be able to access their licence within 3-5 days of completing the renewal.  In some cases, it may take longer if the member’s renewal is randomly selected for audit by the Registrar. You will receive an e-mail from the office when your licence is available.  Members can access their current invoice/receipt or any historical invoice/receipts at any time. To print your invoice/receipt, log into the online system to get to your member home page. Locate the subheading INVOICE/RECEIPT.  Click on "invoices". Select the invoice showing your payment and click on the Invoice # to open and print a copy.

A27. Depending on when you will be retiring it may be an option to renew as non-practicing. For Members who complete the annual renewal as non-practicing you will not be issued a license.  You may want to contact the Registrar at 306-545-6878 to discuss your specific circumstances. 

A28. If you are retiring as of January 1 and do not plan to practice, you can renew as non-practicing for a cost of $92.00. With a non-practicing registration, you are still considered a member however are not issued a license to practice.  If at some point you decide to return to practice, you avoid fees associated with a lapsed membership and potentially the submission of new documentation.

With the non-practicing registration, you are exempt from reporting CPE hours. Maintaining your registration also has benefits in the event you move to another province and decide to return to practice.  The Canada Free Trade Agreement has certain labour mobility provisions for regulated professions.  If you have questions about this, please contact the registrar at registrar@sasw.ca or 306-545-6878. If you do not have active practicing registration the labour mobility provisions do not apply.